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Hotel Operations Insights- High turnover in the Hotel Industry (Case Study Hilton)
HOSP2001 - Hotel Operations
4 Found helpful • 8 Pages • Essays / Projects • Year: Pre-2021
Despite its momentum of notable success in recent years, the hotel industry has to confront with evolving challenges among which high turnover is one of the most endemic (Deloitte, 2016). Among divergent responses to combat low employee tenure, Hilton Worldwide, one of the world most successful hotel corporations, represents a prime example. To have a critical look, this essay will discuss turnover in the industry, identify three successful practices of Hilton, difficulties for other businesses to apply them and how to overcome those barriers.
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