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Business Studies Notes on Operations
Business Studies
24 Pages • Complete Study Notes • Year: Pre-2021
Operations is a key business function concerned with the transformation of inputs into outputs. Operations management involves planning, organising, coordinating and controlling the transformation of inputs to outputs so they meet the requirements of customers while at the same time making efficient use of resources. Effective operations management adds value to the business by increasing productivity, reducing costs and improving quality. This is to achieve a strategic competitive advantage through lower costs and/or differentiated goods The operations manager oversees this process by planning production, organising inputs, motivating employees and monitoring and controlling the outputs.
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